// Privacy
Privacy
Read the content below.
Updated
Information we collect
- Account information: registered email, login credentials (passwords are stored in irreversible form), and the name you set.
- Usage and billing information: request time, model used, input and output token counts, amount charged, identifier of the key used, source IP, and error information.
- Payment information: top-up order number, amount and payment status. Card and similar payment credentials are handled by payment providers.
- The content of emails you send us.
Purpose of use
To provide and maintain the service, bill and reconcile, troubleshoot, prevent abuse and protect security, reply to your questions, and meet legal obligations.
Handling of request content
Your request content (prompts, uploaded files and so on) must be forwarded to the relevant third party model provider to produce a result. Our usage and billing records contain only usage-type information such as time, model used, token counts, duration, amount charged, request path and processing status; they do not contain the text of prompts or responses. How third party model providers handle request content is described in the next section.
Sharing with upstream providers
To complete your request, the request content and necessary technical information are sent to the third party provider of the model you chose. These providers handle data under their own policies, which we do not control. Please do not send through the service information you are not willing to hand to a third party. Apart from this, we do not sell your personal information; we disclose it to authorities or professional advisers only when the law requires it or when needed to protect our legitimate rights or those of others.
Retention period
Account information is kept while the account exists. Usage records (request time, model, token counts, amount charged and so on) are kept for at most 24 months and then deleted; accounting records such as top-up orders are kept for the period the law requires. Email correspondence is kept for a reasonable period after it is handled. When you ask us to delete your account, we delete or anonymize personal information to the extent the law allows.
Security measures
We restrict access sources, apply access control to management entry points, use encrypted connections for transmission, and limit who can access data. No system is absolutely secure, so please keep your keys safe.
Your rights
You may ask to access, correct or delete the personal information we hold about you, and to object to or restrict certain processing. Email the contact address at the bottom of this page; we will verify your identity before acting. We handle personal data in accordance with Hong Kong’s Personal Data (Privacy) Ordinance; if the law where you live contains mandatory provisions to the contrary, those provisions apply.
Cookies and local storage
The website pages themselves do not set cookies, include no tracking or advertising scripts, and load no third-party resources. The site stores two items in your browser: your light or dark theme choice (local storage) and whether the opening animation has already played (session storage, cleared when you close the tab). Both stay on your device and are not sent to us. Our hosting and network provider may set technical cookies for security protection. The console uses the cookies or browser storage needed to keep you signed in, plus interface preferences such as the theme. You can clear this data in your browser settings; you will need to sign in again afterwards.
Minors
The service is intended for adults. We do not knowingly collect personal information from minors and will delete it if we find any.
Policy changes
We may update this policy; the updated version is posted on this page with its date.
Contact
Operator: Orisara Limited, Hong Kong. Contact emails are at the bottom of this page.