// Terms
Terms
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Updated
Service description
Seamhop is an API gateway service operated by Orisara Limited (Hong Kong). With the endpoint and keys we provide, you can call models offered by several third party providers and pay for what you use. Seamhop does not develop these models and is not their provider.
Accounts and keys
You must give accurate registration details you can be reached at, and you are responsible for keeping your account and API keys safe. Usage made with your keys is billed to your account. If a key is exposed, reset it in the console right away. Accounts may not be lent, rented or transferred. You may not resell, rent or redistribute the service without our prior written consent.
Acceptable use
You must follow applicable law and the usage policies of the providers of the models you call. Do not use the service for unlawful content, to infringe the rights of others, to attack or interfere with systems, to bypass rate limits or billing, or for any other abuse. If we find a violation, we may restrict or suspend the related accounts and keys.
Credits and billing
The service uses prepaid credits. Credits are deducted for actual usage (input and output tokens) at the prices published on the Models page. The Models page and the console are the reference for prices. We may change prices; changes do not apply to requests already made. Usage is based on our records, and you can see details in the console. When credits run out, requests fail. Credits are not a deposit, earn no interest, cannot be transferred, and are valid for 365 days from your most recent top-up. See the refund page for refund rules and validity details.
Service availability
The service depends on third party model providers and networks. We work to keep it running, but we do not promise it will be available at any particular time, and we do not promise model output is accurate, complete or fit for a particular purpose. Because of maintenance or upstream changes, the service or some models may be temporarily unavailable.
Third party models and trademarks
Names such as Anthropic, OpenAI and Google, and their model names, belong to their respective owners and are used only to describe which models the interface is compatible with. Seamhop is not affiliated with, partnered with or endorsed by these companies. Model output, capability and availability are decided by the providers, and changes in their policies may affect our service.
Changes and termination
We may update these terms; the updated version is posted on this page with its date. You may stop using the service at any time. If you breach these terms, or the law requires it, we may suspend or terminate your account. See the refund page for how remaining credits are handled after termination.
Limitations of liability
To the extent the law allows, we are not liable for indirect loss, loss of profit or loss of data arising from using or being unable to use the service. Our total liability is capped at the fees you actually paid in the 12 months before the event. Liability that the law does not allow to be excluded or limited is not affected by this section.
Governing law and disputes
These terms are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Disputes arising from these terms or the service are submitted to the courts of the Hong Kong Special Administrative Region. If the law where you live contains mandatory provisions to the contrary, those provisions apply.
Contact
Operator: Orisara Limited, a private company limited by shares in Hong Kong, company number 80370255. Address: UNIT 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG. Contact emails are at the bottom of this page.